Provisions of the Agreement
Dear visitors, LLC “Vetmarket Group,” as the owner of the online platform (website) www.vetmarketgroup.com, treats our current and potential customers with respect and makes every effort to ensure that using our platform for placing orders is максимально convenient and informative.
To avoid any disputes, you must carefully review these provisions before using the website.
These provisions constitute a single document. If you do not agree with them in whole or in part, please do not use this website.
By continuing to use the website and/or placing an order, you confirm your full and unconditional acceptance of these provisions.
Definitions
- Products (Goods) — products presented on the website;
- Online Platform (Website) — an internet resource located at www.vetmarketgroup.com through which orders are placed;
- Website Materials — any text, graphic, or other materials (information) available on the website;
- User — an individual who has registered on the website, browses its materials, or otherwise uses the website;
- Manufacturer — an entity engaged in the production of goods in accordance with applicable legislation.
General Provisions
This Agreement (hereinafter — the “Agreement”) is concluded between LLC “Vetmarket Group,” represented by the website www.vetmarketgroup.com (hereinafter - the “Website”), and the user of the Website’s services (hereinafter — the “User”), and defines the terms for ordering products via the Website.
The Website is intended to provide information about the products presented and to facilitate ordering in accordance with the terms specified on the Website.
The Website may be used исключительно for personal, non-commercial purposes, provided that all original information is preserved and intellectual property rights are respected.
Any reproduction, modification, distribution, or public display of Website materials is prohibited. Use of these materials on other websites or networks is not allowed.
Disclaimer
The materials and services on this Website are provided “as is” without any warranties.
Information on the Website is provided solely to inform potential customers about product properties.
The Website does not provide comparisons or recommendations regarding the use of any products, methods, diagnostic procedures, or treatments.
Product information does not constitute advertising.
LLC “Vetmarket Group” reserves the right to make changes to Website materials at its sole discretion without prior notice.
Product characteristics and appearance may be changed without prior notice, and updates to Website information may be delayed.
Users are responsible for monitoring such changes. You acknowledge that any updates automatically fall under these provisions.
We are not liable for any damages arising from the use, inability to use, or results of using this Website.
We are not responsible for any technical failures or interruptions of the Website.
Quality Assurance
The quality and packaging of products comply with the Manufacturer’s technical standards and are confirmed by relevant certificates.
Registration on the Website
By registering on the Website, you agree to provide accurate and complete information about yourself.
You are responsible for maintaining the confidentiality of your login and password and for all actions performed under your account. In case of loss of access credentials, you must notify us immediately.
Confidentiality and Personal Data
Collecting your personal data is not our primary goal; however, it is necessary to provide high-quality services. We strive to minimize the amount of personal data required.
By submitting your data on the Website, you automatically agree to the Policy on the Processing and Protection of Personal Data and consent to the collection, processing, and storage of your personal data.
The Company informs Users that third-party internet resources may be integrated into the Website, which may collect, including but not limited to, the following data:
- data provided by the User while using the Website;
- cookies;
- IP addresses.
Such third-party resources may include:
- website analytics systems (e.g., Google Analytics);
- social media plugins (e.g., Facebook, Twitter);
- advertising systems (e.g., AdRiver, DoubleClick);
- other resources.
The User has all rights regarding the protection of their personal data in accordance with Ukrainian legislation, including the Law of Ukraine “On Personal Data Protection.”
Reviews and Comments
When publishing reviews, Users must refrain from posting content that is unlawful, harmful, threatening, defamatory, or otherwise inappropriate.
It is prohibited to publish content that violates moral standards, intellectual property rights, promotes hatred or discrimination, or insults individuals or organizations.
LLC “Vetmarket Group” reserves the right to remove such content at its sole discretion without prior notice.
Product Exchange and Returns
Exchange or return of Goods shall be carried out in accordance with the applicable legislation of Ukraine governing the sale of veterinary products. Specific terms will be defined in a separate agreement between the User and LLC “Vetmarket Group.”
Final Provisions
By placing an order on the Website, the User agrees to all terms of use. The actual sale of Goods is carried out under a separate agreement between the User and LLC “Vetmarket Group.”
The User independently determines the quantity and assortment of Goods when placing an order.
Product quality and packaging comply with Manufacturer standards and may be confirmed by documentation upon request.
Delivery timelines and payment terms are agreed separately with the Company’s representatives.
Unilateral refusal or modification of this Agreement is not permitted, except as provided by procedures published on the Website.